CANCELLATION & REFUND POLICIES

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If the in-person conference is cancelled by the organizers for any reason including but not limited to COVID-19 restrictions, and a virtual option is not provided, attendees and sponsors will receive a FULL credit to use toward a future EventfullyYourz-managed conference. This includes both virtual and in-person training or conference events (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC). If a virtual-only option is provided, attendees will be transferred to the virtual format with the difference in cost provided as a monetary refund, based on price structure listed on page 2.  

If the in-person conference is cancelled by the organizers for any reason including but not limited to COVID-19 restrictions, and a virtual option IS provided, all sponsors and attendees will be transferred automatically to the virtual format.  General Attendees will be transferred over at the reduced rate of $299 (government is $149) , with the difference in amount paid provided as a monetary refund. Sponsorship fees will be reduced and number of attendees doubled. See conference information package for specific adjustments per level.

INDIVIDUALLY PAID ATTENDEES (not included with sponsorships) may choose to cancel in writing at any time by emailing MALC@eventfullyyourz.com, and will have the following options:

1. Substitute an attendee at any time up until the date of the event
2. Attend the conference virtually
3. Cancel entirely without virtual access – 

• If cancelled by January 31st, 2021, a full refund is issued
• If cancelled between February 1st, 2021 and March 1st, 2021 a full credit* is issued
• If cancelled before March 30th, 2021, a 50% credit* is issued
• If cancelled on or after April 1st, 2021, a refund or credit cannot be provided and full payment is due if not already received

*Credits are non-transferrable and may be used toward cost for same attendee for registrations within any EventfullyYourz-managed conference in 2020 or 2021 (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC).

Sponsors may cancel their in-person participation in writing at any time by emailing MALC@eventfullyyourz.com and will have the following options:

1. Substitute attendees for any of your included sponsor attendees up until the date of the event OR
2. Attend the conference virtually with our full-access pass OR
3. Cancel entirely without virtual access and cease any and all promotion – 

• If cancelled by January 31st, 2021, a full credit* is issued
• If cancelled between February 1st – March 15th, a 75% credit** is issued
• If cancelled on or after March 15th, a refund or credit cannot be provided, and full payment is due**

**Sponsor payment is not required upon registering; however, a deposit of the amount listed as “Payment #1” on page 3 is due by January 31st with remainder due by March 15th to avoid loss of benefits. If required payments have not been made before a cancellation is requested, payment will remain due based on date cancelled, amount already paid, and credit applied. Credits are non-transferrable and may be used toward cost for attendee or sponsorship registrations for same sponsoring company within any future EventfullyYourz-managed conference (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC).