CANCELLATION & REFUND POLICIES

---

If the in-person conference is cancelled by the organizers for any reason including but not limited to COVID-19 restrictions, and a virtual option is not provided, attendees and sponsors will receive a FULL credit to use toward a future EventfullyYourz-managed conference. This includes both virtual and in-person training or conference events (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC). If a virtual-only option is provided, attendees will be transferred to the virtual format with the difference in cost provided as a monetary refund, based on price structure listed on page 2.  

If the in-person conference is cancelled by the organizers for any reason including but not limited to COVID-19 restrictions, and a virtual option IS provided, all sponsors and attendees will be transferred automatically to the virtual format.  General Attendees will be transferred over at the reduced rate of $299 (government is $149) , with the difference in amount paid provided as a monetary refund. Sponsorship fees will be reduced and number of attendees doubled. See conference information package for specific adjustments per level.

INDIVIDUALLY PAID ATTENDEES (not included with sponsorships) may choose to cancel in writing at any time by emailing MALC@eventfullyyourz.com, and will have the following options:

1. Substitute an attendee at any time up until the date of the event
2. Attend the conference virtually
3. Cancel entirely without virtual access – 

• If cancelled by  May 15th, 2021, a full refund is issued
• If cancelled between May 16th, 2021 and June 30th, 2021 a full credit* is issued
• If cancelled between July 1st, 2021 and August 8th, 2021, a 50% credit* is issued
• If cancelled on or after August 8th, 2021, a refund or credit cannot be provided and full payment is due if not already received

*Credits are non-transferrable and may be used toward cost for same attendee for registrations within any EventfullyYourz-managed conference in the future (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC).

Sponsors may cancel their in-person participation in writing at any time by emailing MALC@eventfullyyourz.com and will have the following options:

1. Substitute attendees for any of your included sponsor attendees up until the date of the event OR
2. Attend the conference virtually with our full-access pass OR
3. Cancel entirely without virtual access and cease any and all promotion – 

• If cancelled by April 15th, 2021, a full credit* is issued
• If cancelled between April 16th to May 15th, 2021,  75% credit** is issued
• If cancelled between May 16th to  June 30th, 2021, 50% credit** is issued
• If cancelled on or after July 1st, 2021, a refund or credit cannot be provided, and full payment is due**

**Sponsor payment is not required upon registering; however, a deposit of the amount listed as “Payment #1” on page 3 is due by  April 15th  with remainder due by July 30th  to avoid loss of benefits. If required payments have not been made before a cancellation is requested, payment will remain due based on date cancelled, amount already paid, and credit applied. Credits are non-transferrable and may be used toward cost for attendee or sponsorship registrations for same sponsoring company within any future EventfullyYourz-managed conference (includes but may not be limited to SESBLC, America East, America West, Music City, Kentucky, FLAGGL or MALC).